RGPD / GDPR

GDPR Compliance

How Kortilink processes and protects your personal data under the General Data Protection Regulation.

2. Data Controller

The controller of your personal data is:

3. Your rights under the GDPR

As a data subject, you have the following rights, which you can exercise at any time by contacting us:

Right of Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You can correct inaccurate or incomplete personal data at any time.

Right to Erasure

You can request the deletion of your data ("right to be forgotten").

Right to Restriction

You can request the suspension of processing of your data in certain circumstances.

Right to Portability

You can receive your data in a structured, machine-readable format.

Right to Object

You can object to the processing of your data for marketing or legitimate interest purposes.

Automated Decisions

You have the right not to be subject to decisions based solely on automated processing.

Withdraw Consent

You can withdraw any consent given at any time, without retroactive effect.

To exercise any of these rights, send an email to suporte@kortilink.com with the subject "GDPR Rights Exercise". We respond within a maximum of 30 days.

Direito de Acesso

Podes solicitar uma cópia de todos os dados pessoais que temos sobre ti.

✏️

Direito de Retificação

Podes corrigir dados pessoais inexatos ou incompletos a qualquer momento.

🗑️

Direito ao Apagamento

Podes solicitar a eliminação dos teus dados ("direito a ser esquecido").

⏸️

Direito de Limitação

Podes solicitar a suspensão do tratamento dos teus dados em determinadas circunstâncias.

📦

Direito à Portabilidade

Podes receber os teus dados num formato estruturado e legível por máquina.

🚫

Direito de Oposição

Podes opor-te ao tratamento dos teus dados para fins de marketing ou interesse legítimo.

🤖

Decisões Automatizadas

Tens o direito de não ficar sujeito a decisões baseadas exclusivamente em tratamento automatizado.

🔙

Retirar Consentimento

Podes retirar qualquer consentimento dado a qualquer momento, sem efeito retroativo.

Para exercer qualquer um destes direitos, envia um email para suporte@kortilink.com com o assunto "Exercício de Direitos RGPD". Respondemos no prazo máximo de 30 dias.

4. Data we collect and how we use it

4.1 Account data

4.2 Service usage data

4.3 Technical data

4.4 Payment data

Credit card data is never stored on Kortilink. Payments are processed by Stripe, which is PCI DSS Level 1 certified. We only store the Stripe customer identifier and subscription status.

6. Data retention

7. International data transfers

Kortilink may use sub-processors located outside the European Economic Area. When this occurs, we ensure adequate safeguards are in place, namely:

8. Right to lodge a complaint with the supervisory authority

If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with the competent supervisory authority:

Before contacting the supervisory authority, we encourage you to contact us first, as we can usually resolve any concerns more quickly and directly.

Data Controller Contact

To exercise your GDPR rights, ask privacy questions or request information about the data we process:

suporte@kortilink.com — with the subject "GDPR Rights Exercise"

We respond to all requests within the legal deadline of 30 days.